Refund policy

At Sapirion LLC, we are committed to providing our clients with exceptional fine jewelry and service. Please review our refund and return policy carefully before completing your purchase.

E-Commerce Purchases

Sapirion LLC accepts eligible returns within seven (7) days of delivery.

To qualify for a return, merchandise must be unworn, unused, and returned in the same condition in which it was received. All original packaging, tags, certificates, and accompanying materials must be included.

All approved returns are subject to a 10% restocking fee.

Items that have been resized, altered, engraved, personalized, custom-made, or otherwise modified at the customer's request are considered final sale and are not eligible for return or refund.

Customers must contact Sapirion LLC before returning merchandise to receive return instructions and authorization. Unauthorized returns may not be accepted.

Once returned merchandise has been received and inspected, Sapirion LLC will notify the customer regarding the status of the return. Approved refunds, less the applicable 10% restocking fee, will be issued to the original method of payment.

Original shipping charges, if applicable, are non-refundable.

In-Store Purchases

Sapirion LLC accepts eligible returns within seven (7) days of the original purchase date.

Merchandise must be unworn, unused, and in its original condition, with all original packaging, tags, certificates, and accompanying materials.

All approved returns are subject to a 10% restocking fee.

Items that have been resized, altered, engraved, personalized, custom-made, or otherwise modified at the customer's request are considered final sale and are not eligible for return or refund.

All returned merchandise is subject to inspection and approval by Sapirion LLC. Approved refunds, less the applicable 10% restocking fee, will be issued to the original method of payment.

Return Inspection

Sapirion LLC reserves the right to decline a return if merchandise shows signs of wear, damage, alteration, or use, or if any original packaging, tags, certificates, or accompanying materials are missing.

Refund Processing

Approved refunds will be processed to the original method of payment. Processing times may vary depending on the customer's bank, card issuer, or payment provider.

Contact Us

For return authorization or questions regarding this policy, please contact Sapirion LLC before sending or returning merchandise.

Sapirion LLC
10 West 46th Street, 6th Floor
New York, NY 10036